> ## Documentation Index
> Fetch the complete documentation index at: https://doc.soleaspay.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contacting our support

<Tip>
  Our dedicated support team operates around the clock, 24/7,
  to assist you with any queries you may have regarding your transactions or the functionalities of our platform.
</Tip>

## Contacting our support team

You can contact our support team by signing into the portal and pressing the “Chat” button on the bottom right corner of the page.

<img src="https://mintcdn.com/mysoleas/RWWnWDsD1uZt587m/images/chat.png?fit=max&auto=format&n=RWWnWDsD1uZt587m&q=85&s=2860d5f51273a86817e4cb071d038329" alt="Deposit Status Flow" style={{ marginTop: '1rem', maxWidth: '100%' }} width="572" height="767" data-path="images/chat.png" />